The role of the management system for hotel staff

Abstract

The primary goal of this study was to identify the role that each employee had in the management of the visitor. In addition to the study, an effort was made to ascertain the necessity of the role of hotel staff members as well as the hotel management duties related to them. The part that staff members play in hotel administration was taken into account. The type of problem being examined is impacted by the research methodology utilized.

The most productive method for this study has been decided upon: qualitative research.

The basic goal of qualitative research is to comprehend social phenomena in their whole in a natural setting. It was made up of emphasis on the "why" rather than the "what" of social occurrences in order to give significance to people's everyday lives. A person's own experiences play a role as well. The conversational approach of data analysis, which consisted of a concise presentation of all previously provided data, was a crucial part of qualitative research, thus the researcher looked for broad, unifying conclusions after several iterations of the data collected with a pen.

Interviews were used to acquire the data for this investigation. In order to answer research questions, the researcher spoke with respondents in-person during the interview. International travelers with experience in the tourism business were questioned with the purpose of gathering data, and their responses were examined. The investigation will be conducted by fifteen people. The study's primary goal is to gain a better understanding of the part that workers play in hotel management.

So, in addition to speaking with guests staying at Samarkand hotels, a dialogue was also had with the staff members.

The study's findings indicate that there are several chances today for the growth of the hotel industry. The importance of staff in each guest home became apparent throughout the talk. They were both experts in their fields since there were no issues in the hotels where they were employed. Naturally, having competent staff is quite essential, so while the guests were complementing on the employees, they also specifically brought up their credentials.