Quality The Standard of Service Management In The Hotel Industry

Abstract

One of the biggest industries in the world, the hospitality sector includes a variety of service providers, including hotels, restaurants, resorts, and much more. As the temporary home for tourists and travelers, the hotel sector contributes significantly to the tourism industry. As a result, it is crucial for hotels to maintain their service quality in order to meet consumer expectations, keep their business, and develop it

The initiative primarily focuses on the hotel industry's international standard for service management. An introduction to the hotel industry and its significance to the tourism industry will be given at the beginning of the project. The project will therefore concentrate on the standards for service management in the hotel industry.

Finally, the project will make recommendations for raising the level of service management in the hotel industry. The recommendations will concentrate on effective strategies that the hospitality industry can use to get around challenges and uphold service management standards. The project's outcome will benefit the industry entrepreneurs, management personnel, and future hospitality professionals and researchers to improve the quality of service and customer satisfaction.